Why Handmade Isn’t Mass Produced — And Why That’s a Good Thing

Recently we got some pretty harsh feedback from a customer who expected something completely different from what we offer. While it wasn’t easy to read, it brought up something important. Not everyone understands what goes into a handmade item or why that makes it special.

So let’s talk about it.

The truth about what we make

Everything we sell is made by us. From the initial design to the finished piece, it’s created in-house using a mix of 3D printing and injection moulding. We don’t just take parts off a shelf. We build it all from scratch, tweak it, refine it, and make sure it’s something we’re proud of before it ever reaches your hands.

Because of that, it won’t feel like something you’d pick up from a department store. The texture might be different. The materials might surprise you. But what you’re getting is something handcrafted, personal, and made by a small team that genuinely loves what they do.

What handmade really means

Handmade doesn’t mean flawless in the way factory-made items are. It means thoughtful, intentional, and filled with hours of work, design, and testing. It’s made by real people who care. You might notice subtle differences in texture or finish, but those aren’t flaws. They’re proof it was made, not mass produced.

We’re not here to compete with giant companies. We’re here to offer something authentic for people who care about the detail, the inspiration, and the craft.

If there’s ever an issue

We’re always here to help. If you’re unsure about something you received, all we ask is that you message us first. We love helping people, and most of our customers who reach out end up walking away happy. That’s why we have hundreds of five-star reviews from people who understand and appreciate what goes into our work.

Thanks for supporting small creators

When you shop with us, you’re supporting more than a business. You’re backing a dream. You’re helping us keep doing what we love. You’re choosing creativity over convenience and originality over mass production.

We appreciate every single one of you who supports what we do. Whether it’s your first time here or you’ve been with us from the beginning, thank you for choosing handmade. It truly means the world.